Click on the serial number of the device. Forcing re-enrollment is now the default setting, but it’s worth double-checking. In the Google Admin Console, the very first Device Setting programs Forced re-enrollment. There is not enough ibuprofen in the world to fix this headache. Please, please, please do not miss this step. Force Chromebooks to re-enroll in your domain Once the Chromebook reenrolls in your domain, it will download the network settings you are pushing out and be able to connect to your “normal” SSID. Enable a temporary SSID (network name) that any device can join and access the Internet. If you find yourself with this issue, here’s a possible quick solution. Many schools control what devices can connect to their WiFi using mac-based authentication to avoid issues like this. You can push network settings to Chromebooks using the Google Admin Console, but the catch here is the Chromebook has to be able to connect to the Internet in order to download those settings. If your WiFi requires an authentication key (password) or a certificate to be installed prior to joining, you will have to set this information on each Chromebook after the factory reset. Considerations when factory resetting a Chromebookīefore you hard reset your Chromebook you need to be aware of a few things.
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